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Store Policies

Return Policy & Restrictions

  • Merchandise may be returned within 3 days of your delivery date except Last Chance Items
  • Returned merchandise must be unused and returned in perfect condition in the original packaging to ensure a full refund or credit
  • Shipping Charges are non-refundable
  • Refunds will be made within 7-10 days after merchandise had been received
  • All shipping charges on returns must be prepaid by the customer and may be shipped by the carrier of choice. Please track your return as we cannot be responsible for items that we do not receive.
  • To obtain a return authorization please call 1-866-859-4271 or return may be refused.
  • Return merchandise must have been purchased via the David Jeffery Retail website. Purchases through retail stores must be returned to the store in which the merchandise was purchased.

Damaged Merchandise

  • Damaged merchandise must be reported within 2 days of your delivery date.
  • Contact Customer Service at 1-866-859-4271 to obtain return authorization.
  • Damaged merchandise not reported within 2 days of delivery date may not be returned.

About Our Retailers

David Jeffery products are sold by retailers nationwide. Please email us at retail@davidjefferydesigns.com to find the retailer nearest you.

Privacy Policy

Your privacy is very important to us. Any personal information submitted is for the private business use of David Jeffery Designs and will not be shared or sold to any company for any reason.

Shipping

  • We offer Free Shipping on all purchases over $59.00.
  • All items in stock will ship within 8 days of purchase. Customers will be notified via email if your item is not available within 8 days.
  • Our standard shipping is FedEx Ground. Please allow 1-5 business days for delivery within the continental U.S.
  • Free shipping is not available for return merchandise.
  • Free shipping is not available for requested air shipments.

Air Shipments – USA Canada and Mexico

  • Overnight air shipments are available on all orders in the U.S.A., Canada and Mexico.
  • The minimum charge for air shipments is $35; however, the cost could exceed the amount depending on the weight and location. Please call us at 1-866-859-4271 or email us at retail@davidjefferydesigns.com for air rates.

Sales Tax

Georgia Residents – 7% sales tax added to orders.

Methods of Payments

  • Visa/Mastercard
  • American Express
  • Discover